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FAQ'S
Where are you based?
Detail Lab is proudly based in the United Kingdom. We ship nationwide and provide high-quality car detailing products across the UK
How can I contact you if I have a question?
You can email us at matthew@justsmile.digital or call us directly at +44 7902 523025. Our team is available Monday–Friday.
Can I return a product if I'm not satisfied?
Yes! We offer a 14-day return policy for unused and unopened products. Please contact us to arrange a return or exchange.
Are your products safe for all vehicle types?
Yes, our products are carefully formulated to be safe on all types of vehicles, including cars, vans, motorcycles, and even luxury and classic vehicles. Always follow the instructions on the label for best results.
Do you offer discounts for professional detailers or trade customers?
Yes, we do! Please contact us directly to discuss trade accounts and bulk order discounts.
What payment methods do you accept?
We accept major credit and debit cards, PayPal, and other secure payment options available at checkout.