1. Where are you based?
Detail Lab is proudly based in the United Kingdom. We ship nationwide and provide high-quality car detailing products across the UK.

2. What products do you offer?
We offer a full range of car detailing products including:

• Pre-Wash & Snow Foam

• Car Wash Solutions

• Wheel Cleaners

• Decontamination Products

• Finishing Sprays & Sealants

• Hard Waxes

• Interior Cleaners

• Luxury Car Fragrances

• Detailing Accessories

• Full Detailing Kits

3. How can I contact you if I have a question?
You can email us at matthew@justsmile.digital or call us directly at +44 7902 523025. Our team is available Monday–Friday.

4. How long will my order take to arrive?
We aim to dispatch orders within 1–2 working days. Delivery times within the UK typically range from 2–5 working days, depending on the shipping option selected.

5. Do you offer international shipping?
Currently, we ship within the United Kingdom only. Stay tuned as we plan to expand our shipping options in the near future!

6. Can I return a product if I'm not satisfied?
Yes! We offer a 14-day return policy for unused and unopened products. Please contact us to arrange a return or exchange.

7. Are your products safe for all vehicle types?
Yes, our products are carefully formulated to be safe on all types of vehicles, including cars, vans, motorcycles, and even luxury and classic vehicles. Always follow the instructions on the label for best results.

8. Do you offer discounts for professional detailers or trade customers?
Yes, we do! Please contact us directly to discuss trade accounts and bulk order discounts.

9. How can I stay updated on new products and special offers?
Follow us on our social media channels and subscribe to our newsletter to be the first to hear about new arrivals, promotions, and detailing tips.

10. What payment methods do you accept?
We accept major credit and debit cards, PayPal, and other secure payment options available at checkout.